Declaração de Privacidade de Internet da Marriott

Renaissance Spa has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern Renaissance Spa Website.

This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do - including protecting your privacy.

Renaissance Spa Website does link out to other websites. Please review each website's individual privacy policies for specific information on how they handle your information.
If, after reviewing this Statement you have any privacy questions or concerns, please send an email to privacy@marriott.com.

Browsing
We have not configured this website to collect any personal information from your computer when browsing this site. This means that, unless you voluntarily and knowingly provide us with personal information, we will not know your name, your email address, or any other information identifiable to you. An Internet Protocol (IP) address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personal information about you.

Cookies
Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Our website requires the use of a cookie throughout the online reservation process. In addition, a cookie is used to:

• Recognize return visitors;

• "Remember" the purchases of gift certificates that you place in the "shopping basket" for that visit;

• Customize the appearance of our website based on the hotel brand you initially sought to visit (i.e., based on the website address you initially typed in);

• Prevent the same user from making repeated enrollments in our Marriott Rewards program see (http://www.marriottrewards.com/rewards/terms/default.asp for the specific terms and conditions and privacy statement that apply to that program);

• Store and recall user preferences and identify which of our web pages are most useful for our visitors;

• Measure usage of our site and the various pages on the site; and

• Provide functionality and content that we believe would be of interest and value to you.

The type of cookies that we use are referred to as "persistent" cookies because they remain on a user's computer hard drive until they are deleted by the user. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personal information about you apart from your dealings with Renaissance Spa Website and your transaction history with Renaissance Spa. Cookies do not corrupt or damage your computer or computer files.

If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.


Information We Collect and How We Use It
When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at our hotel, we will ask you for information such as name, address, telephone number, email address, credit card type, credit card number, expiration date and room preference (non-smoking room or no preference) to process your reservation. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. The same type of information would be requested to complete a gift certificate transaction.

We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Renaissance Spa services, or for similar purposes. Providing this information is voluntary and it is used only for the purpose for which the information was collected and is not used for direct marketing or shared with other companies.
We treat the information you provide to us as confidential information; it is, accordingly, subject to our Company's security procedures and corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed and stored in the country where this Renaissance Spa site is being hosted.

Email
It is our intention to only send you email communications that will be useful to you and that you want to receive. When you create a personal profile on this website or make a reservation via telephone and provide your email address, we will occasionally contact you via email and provide information about products and offerings that may be of interest to you. These communications will typically relate to special Renaissance Spa's offers and promotions. If you would prefer not to receive such emails you may indicate so in your profile. In addition to your choice to opt-out of emails in your personal profile on Marriott.com, you are provided the opportunity to opt-out of future emails in every email message you receive from http://www.marriott.com/hotels/travel/saobr-renaissance-sao-paulo-hotel/unsubscriber/.

We use a third-party email service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send a Marriott related email.

Disclosure of Information to Third Parties
Renaissance Spa prohibits the sale or transfer of personal information to entities outside of the Marriott family of companies and hotels for their use without your approval and giving you the opportunity to opt-out.

Links to Other Sites
Renaissance Spa is only responsible for the privacy statement and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you have accessed this website from and to the non- Renaissance Spa websites that you may access from this website.

Legal Issues
This is a Brazilian website and is subject to to Brazilian's law. Brazil will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Marriott guests, visitors, associates, or property (including this site), or to others. If you are customer who resides in the State of California, you have the right to request from Renaissance Spa a list of third parties with whom we shared personally identifiable information about you for their own direct marketing purposes during the previous calendar year. Although Renaissance Spa does not share personally identifiable information with unrelated third parties for their own direct marketing purposes, if you would like to request this representation in writing please send an email to privacy@marriott.com.

http://www.marriott.com/hotels/travel/saobr-renaissance-sao-paulo-hotel/ Privacy Statement Changes
In the future, we may need to change the privacy statement for http://www.marriott.com/hotels/travel/saobr-renaissance-sao-paulo-hotel/. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This privacy statement was last updated on March 3rd, 2009.